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The sinister threat from a displeased customer that they will contact the CEO of the company and take their case to the ombudsman and BBC’s Watchdog. That Monday morning feeling where being cheerful is actually painful. Sitting beside that one colleague who practically shouts down the phone so much so that your customer thinks that they are speaking to them. The rebellious jolt in your stomach when you ‘accidentally’ disconnect a call from a particularly awful customer. The tears of happiness when entering work to be told that the systems are down. That luxurious tap on your shoulder from your manager telling you to sign out for training or a personal review. Forgetting the phonetic alphabet halfway through spelling something out and having to meekly say ‘S for Sugar’ as you can’t remember ‘Sierra’ 13.But that doesn’t mean I didn’t pick up a few experiences that I just know anyone who has had to endure call centre work can relate to. But here are 30 things you can only fully get if you have ever been a call centre employee. Having to be at your desk half an hour early to load up and log in to the twelve different programs needed for your working day before you go live at 9am. Knowing the running order of the hold music and the crushing disappointment of hearing the song you know comes after your favourite. The thrill of finally being granted a wireless headset and skipping merrily to the coffee machine while on a call only for the reception to give out. The customer’s rage at having had a long wait time meaning that no matter what you say, you have no chance of success in getting this call to go well. The furtive glances around the room afterwards to see if anyone has clocked what has just come to pass. Making empty promises to a customer on a Friday knowing that the weekend staff will pick up the flack and it will be a distant memory by Monday morning. The powerful sense of injustice and betrayal when you see that Mrs Smith from yesterday only scored you a 6 out of 10 for helpfulness. The rush of euphoria upon discovering that there is four or five seconds downtime on average between calls and cherishing the moments as if they were your last on Earth 20. That awkward chat about the weather when your system is on a go slow. That one chatty customer who wrecks your call time stat for the day resulting in you losing your bonus, meaning there’ll be no night out for you on payday. That colleague who seems to know absolutely everything and tells you what you should have said on your last call. That sickeningly cheerful colleague who prides themselves on living the company’s values. Dress down days where buffets are laid out but only managers aren’t too busy to go and enjoy it. And that insufferable favourite colleague who is always granted time off calls to help decorate the booths for a theme or charity day. The artistic and illegible doodles and notes on your scrap paper by the end of the day giving a dark insight into your tortured soul. That one bitter colleague who seems to get away with being abusive and unhelpful to customers without so much as a verbal warning. Being nominated to have a new starter buddying alongside you and warning them to get out now.
POF.com, also known as Plenty Of Fish, is an online dating site headquartered in Vancouver.
bertrand hubert r, Jun 12, 2013 @ of course, there is the non-dating website called GLOCALS.
very safe, and most women will allow whatever you propose because, after all, it's glocals and NOT a dating site. of course, there is the non-dating website called GLOCALS.
I've always used badoo but I can't say if it's better or not.
Once was totally free but is also one of the most famous.